Frequently Asked Questions (FAQs)
1. What is Loyio?
Loyio is a smart cashback rewards app that replaces traditional stamp cards and points systems. It allows merchants to reward customers with instant cashback, which is stored in their Loyio wallet and can only be spent back at the same store—ensuring loyalty and repeat business.
No more “buy 10 coffees, get 1 free”—with Loyio, you get instant cashback, real rewards, and more reasons to keep coming back!
2. How does Loyio work?
- Create an account and browse participating merchants.
- Make a purchase at a Loyio partner store.
- Scan the QR code provided by the merchant.
- Earn cashback instantly in your Loyio wallet.
- Use your earned cashback the next time you visit the same merchant. Loyalty Pays!
3. Is Loyio free to use?
Yes! Loyio is completely free for customers. Merchants pay a monthly subscription of R199 per month, however the first 3 months are free to trial and you can unsubscribe at any time.
4. How do I sign up for Loyio?
Simply download the Loyio app or visit our website, click on “Sign Up,” and follow the easy registration process.
5. How do I earn cashback?
After making a purchase at a participating merchant, scan the provided QR code through the Loyio app. Your cashback will be credited instantly to your account.
6. How can I use my cashback?
Any cashback you earn from a merchant can only be spent at the same merchant. This ensures that your rewards go back to the businesses you love, encouraging continued support and loyalty.
7. How can I become a Loyio partner merchant?
If you’re a business owner interested in offering cashback rewards to customers, sign up on our website or contact us at [email protected] for more details.
8. What are the benefits of Loyio for merchants?
Loyio helps merchants boost customer loyalty and increase repeat business by replacing outdated stamp cards with a smarter cashback rewards system.
✅ Customizable Rewards – Set your own cashback percentage to suit your business.
✅ Repeat Customers – Cashback can only be spent at your store, ensuring return visits.
✅ Easy to Use – A QR code-based system makes transactions seamless.
✅ No Extra Costs – Add multiple tills or staff at no additional charge.
✅ Business Insights – Access powerful analytics to track customer spending and engagement.
With Loyio, you reward smarter, retain more customers, and grow your business effortlessly! 🚀