Terms of Service

Effective Date:  01/03/2025

Welcome to Loyio! These Terms of Service (“Terms”) govern your access to and use of our loyalty rewards app. By signing up and using Loyio, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By creating an account or using Loyio, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

To use Loyio, you must:

  • Be at least 18 years old or have parental consent.
  • Provide accurate and complete registration details.
  • Use the app for lawful purposes only.
3. How Loyio Works
  • Customers earn cashback by making purchases at participating merchants and scanning the provided QR code.
  • Cashback is credited to the user’s Loyio wallet and can be saved, spent, or withdrawn (subject to applicable conditions).
  • Merchants can offer customized rewards and promotions through the Loyio platform.
4. Account Registration & Security
  • You are responsible for maintaining the security of your account.
  • Do not share your login details with others.
  • Notify us immediately if you suspect unauthorized access to your account.
5. Cashback & Rewards
  • Cashback is subject to merchant participation and transaction eligibility.
  • Withdrawals and redemptions may be subject to limits, fees, and verification.
  • Loyio reserves the right to adjust, suspend, or revoke cashback in case of fraudulent activity or misuse.
6. Merchant Responsibilities
  • Merchants must provide accurate business information.
  • Cashback rewards must be honored as advertised.
  • Merchants agree not to engage in fraudulent activity, price manipulation, or deceptive practices.
7. Prohibited Activities

Users may not:

  • Attempt to manipulate cashback rewards fraudulently.
  • Use the app for illegal or unauthorized transactions.
  • Copy, modify, or resell Loyio’s services without permission.
8. Limitation of Liability

Loyio is not responsible for:

  • Errors, delays, or disruptions in cashback processing.
  • Losses due to unauthorized access to your account.
  • Issues between users and merchants regarding purchases or cashback disputes.
9. Termination & Suspension

We may suspend or terminate your account if:

  • You violate these Terms.
  • Fraudulent or suspicious activity is detected.
  • Required legal compliance actions necessitate it.
10. Changes to These Terms

Loyio reserves the right to modify these Terms at any time. We will notify users of major changes via email or app notifications. Continued use of the app after changes means you accept the updated Terms.

11. Contact Us

For any questions regarding these Terms, contact us at:
[email protected]

By using Loyio, you agree to these Terms of Service. Thank you for being a part of our rewards community!